**Last Updated: January 2025**
## Introduction
ZgInfo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ZgInfo (the “App”). This policy applies to the App and all related services.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
## Information We Collect
### Personal Information
We may collect the following types of personal information:
– **Email Address**: Required for user registration and communication purposes
– **Chat History**: Messages you send and receive through the App
– **Device Information**: Device type, operating system, unique device identifiers
– **Usage Data**: Information about how you interact with the App
### Automatically Collected Information
When you use our App, we may automatically collect:
– Device information (model, operating system version)
– App usage statistics
– Error logs and crash reports
– Network information
## How We Use Your Information
We use the collected information for the following purposes:
### Primary Functions
– **Service Delivery**: To provide access to Zagreb open data through our AI-powered chat interface
– **User Authentication**: To verify your identity and maintain your account
– **Communication**: To respond to your inquiries and provide customer support
– **App Improvement**: To analyze usage patterns and improve our services
### Data Processing
– **Chat Processing**: Your messages are sent to our AI service (ZgInfo API) to provide relevant responses about Zagreb open data
– **Local Storage**: Chat history is stored locally on your device using SharedPreferences
– **Email Services**: When you choose to email your chat history, we process this data through our WordPress integration
## Data Sharing and Disclosure
### Third-Party Services
We may share your information with the following third-party services:
– **ZgInfo API**: Your chat messages are sent to our API endpoint to generate responses
– **WordPress Integration**: When you email chat history, data is processed through our WordPress backend
– **Email Services**: For sending chat history via email when requested
### Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
## Data Storage and Security
### Local Storage
– Chat history is stored locally on your device
– Data is not automatically uploaded to external servers unless you specifically request email functionality
### Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
– Secure API communications using HTTPS
– Local data encryption on your device
– Regular security assessments of our systems
### Data Retention
– Local chat data is retained until you delete the App or clear its data
– Email communications are processed and not permanently stored unless legally required
## Your Rights and Choices
### Access and Control
You have the right to:
– **Access**: Request information about the personal data we hold about you
– **Correction**: Request correction of inaccurate personal data
– **Deletion**: Request deletion of your personal data
– **Data Portability**: Request a copy of your data in a structured format
### App Permissions
Our App requests the following permissions:
– **Internet Access**: To communicate with ZgInfo API and WordPress services
– **Storage**: To save chat history locally on your device
– **Email**: To send chat history when you request this feature
You can revoke permissions through your device settings, though this may limit App functionality.
## Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
## International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
## Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
– Posting the new Privacy Policy in the App
– Updating the “Last Updated” date
– Providing notice through other reasonable means
Your continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.
## Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
**Email**: info@zginfo.ai
**Address**: Immersive Games LTD, Roberta Frangeša Mihanovića 6, 10 000 Zagreb
## Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific information and context:
– **Consent**: When you provide explicit consent for specific processing activities
– **Contract Performance**: To provide the services you’ve requested
– **Legitimate Interests**: To improve our services and ensure security
– **Legal Compliance**: To comply with applicable laws and regulations
## Data Protection Officer
For privacy-related inquiries in the EEA, you may contact our Data Protection Officer at:
info@zginfo.ai
## Cookie Policy
Our App does not use cookies in the traditional web sense, but may use similar technologies for:
– Storing user preferences locally
– Maintaining session information
– Analytics and performance monitoring
## Complaints
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
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**This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted in the App.**